Update Conversation

Updated about 2 hours ago•1 min read
PATCH

/v1/conversations/:id

Updates core conversation attributes such as status, priority, or subject title.

Parameters

NameTypeDescription
idrequiredstringConversation UUID
statusstring'active', 'closed', 'snoozed', 'resolved'
prioritystring'low', 'medium', 'high', 'urgent'
titlestringCustom conversation subject / title

Responses

200Conversation updated
{
  "data": {
    "id": "cnv_777",
    "status": "resolved",
    "priority": "urgent",
    "title": "Refund Processed"
  }
}