Get Conversation Details

Updated about 2 hours ago•1 min read
GET

/v1/conversations/:id

Retrieves complete conversation metadata including assigned agent, team, labels, priority, and inbox details.

Parameters

NameTypeDescription
idrequiredstringConversation UUID

Responses

200Conversation details
{
  "data": {
    "id": "cnv_777",
    "identifier": "CNV-1029",
    "title": "Payment Gateway Error",
    "status": "active",
    "priority": "high",
    "inbox": {
      "id": "inb_901",
      "name": "Support Email"
    },
    "assignee": {
      "id": "usr_888",
      "name": "Sarah Connor"
    },
    "labels": [
      { "id": "lbl_55", "title": "Billing", "color": "#EF4444" }
    ]
  }
}