Resolve Conversation

Updated about 2 hours ago•1 min read
POST

/v1/conversations/:id/resolve

Marks the conversation as resolved, triggering CSAT satisfaction surveys if configured.

Parameters

NameTypeDescription
idrequiredstringConversation UUID

Responses

200Conversation resolved
{
  "data": {
    "id": "cnv_777",
    "status": "resolved",
    "resolved_at": "2026-09-02T14:30:00Z"
  }
}