Snooze Conversation

Updated about 2 hours ago•1 min read
POST

/v1/conversations/:id/snooze

Temporarily snoozes a conversation until the specified datetime, reopening it automatically when the time arrives or a customer replies.

Parameters

NameTypeDescription
idrequiredstringConversation UUID
snoozed_untilrequireddatetimeISO 8601 Datetime string when conversation reopens

Responses

200Conversation snoozed
{
  "data": {
    "id": "cnv_777",
    "status": "snoozed",
    "snoozed_until": "2026-09-05T09:00:00Z"
  }
}