Broadcast Typing Indicator

Updated about 2 hours ago•1 min read
POST

/v1/conversations/:id/typing

Broadcasts an agent typing status event over WebSocket ActionCable to the customer and active agents.

Parameters

NameTypeDescription
idrequiredstringConversation UUID
typingbooleanTrue when typing, false when stopped

Responses

200Typing indicator broadcasted
{
  "data": {
    "typing": true,
    "conversation_id": "cnv_777"
  }
}