Add Label to Conversation

Updated about 2 hours ago•1 min read
POST

/v1/conversations/:id/labels

Applies a tag or label to a conversation for categorization and workflow routing.

Parameters

NameTypeDescription
idrequiredstringConversation UUID
label_idstringExisting label UUID
label_titlestringLabel title to find or create

Responses

200Label applied
{
  "data": {
    "id": "cnv_777",
    "labels": [
      { "id": "lbl_12", "title": "Bug Report", "color": "#EF4444" }
    ]
  }
}