API Overview & Architecture

Updated about 1 hour ago•1 min read

Welcome to the Deskbolic REST API documentation. The Deskbolic API provides programmatic access to your customer support platform, inboxes, omnichannel conversations, customer profiles, automation workflows, and real-time messaging capabilities.

Base URL

https://api.deskbolic.com/v1

API Conventions

  • Protocol: HTTPS is strictly required for all API endpoints.
  • Format: All request bodies and response payloads are formatted in standard application/json.
  • HTTP Methods: Standard verbs (GET, POST, PATCH, DELETE) are used according to REST principles.
  • Response Envelope: Successful responses are enveloped in {"data": ...} with optional {"meta": ...} for paginated collections.