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Deskbolic API Reference

Getting Started Authentication & Sessions Identity & Profiles Devices & Push Notifications User Guide

Getting Started Authentication & Sessions Identity & Profiles Devices & Push Notifications User Guide

Getting Started

API Overview & Architecture Authentication & API Keys Errors, Rate Limits & Status Codes Localization & Multi-Language (X-Locale)

Authentication & SessionsAPI

Create Session (Sign In)Request Password Reset Reset Password with Token Register User / Account

Identity & ProfilesAPI

Get Current Identity (Me)Get Real-time WebSocket Token Get Profile Update Profile & Password Update Agent Availability Status

Devices & Push NotificationsAPI

Register Device Token Unregister Device Token

List Inboxes Get Inbox Details

Customers (Contacts)API

List Customers Get Customer Details Create Customer Update Customer & Custom Fields

ConversationsAPI

List Conversations Get Conversation Details Create Conversation Update Conversation Assign Conversation to Agent / Team Add Label to Conversation Remove Label from Conversation Snooze Conversation Resolve Conversation Broadcast Typing Indicator

List Messages in Conversation Send Message / Private Note Translate Message Content

Attachments & MediaAPI

Generate Direct Upload Metadata Upload Attachment

Agents & TeamsAPI

List Agents List Teams

Labels & TagsAPI

List Labels Create Label

Canned ResponsesAPI

List Canned Responses

Notifications & SettingsAPI

List Notifications Get Unread Notification Count Mark Notification as Read Mark All Notifications as Read Get Notification Settings Update Notification Settings

Custom AttributesAPI

List Custom Attribute Definitions

Search Conversations & Messages

System & HealthAPI

Get System Configuration & Health

Deskbolic User Guide & Knowledge Base

Home>Getting Started

Updated 23 days ago•1 min read

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