{
  "data": [
    {
      "id": "tm_301",
      "name": "Technical Support",
      "description": "Tier 2 Technical Escalations",
      "created_at": "2026-08-01T10:00:00Z"
    },
    {
      "id": "tm_302",
      "name": "Billing & Accounts",
      "description": "Invoices and Payments",
      "created_at": "2026-08-01T10:05:00Z"
    }
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}